Legal

Privacy Policy

This policy explains what information Resonate Labs collects, why we collect it, and the choices you have over it.

Last updated

Who we are

Resonate Labs ("Resonate Labs," "we," "us," or "our") operates the website at resonatelabs.co and provides Generative Engine Optimization services for B2B companies. This Privacy Policy applies to information we collect through our website and in the course of providing our services. If you have questions, contact us at hello@resonatelabs.co.

Information we collect

We collect information you provide directly to us and information collected automatically when you use our site.

  • Information you give us — your name, email address, company, and any details you submit through our contact forms, the AI Visibility Snapshot request, or when you create an account.
  • Usage information — basic, privacy-respecting analytics such as pages visited, referring source, approximate location, and device or browser type.
  • Cookies and similar technologies — used to keep you signed in, remember preferences, and understand aggregate site usage.

How we use your information

We use the information we collect to:

  • Respond to your inquiries and deliver the services or reports you request.
  • Operate, maintain, and improve our website and services.
  • Send you service-related communications and, where you have opted in, occasional updates.
  • Protect against fraud, abuse, and security risks, and comply with our legal obligations.

How we share information

We do not sell your personal information. We share it only with service providers who help us operate our business — for example, hosting, analytics, email delivery, and payment processing — and only as needed for them to perform those services on our behalf. We may also disclose information when required by law or to protect our rights, users, or the public.

Data retention

We retain personal information for as long as needed to provide our services, fulfill the purposes described in this policy, and meet our legal and contractual obligations. When information is no longer needed, we delete or anonymize it.

Your choices and rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, or to object to or restrict certain processing. To exercise any of these rights, email us at hello@resonatelabs.co. You can also unsubscribe from marketing emails at any time using the link in those emails.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Children's privacy

Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.

International visitors

We operate in the United States. If you access our site from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated through our website or by other appropriate means.

Contact us

Questions about this policy or our privacy practices? Email hello@resonatelabs.co.