Legal

Terms of Service

These terms govern your access to and use of the Resonate Labs website and services. Please read them carefully.

Acceptance of terms

By accessing or using the website at resonatelabs.co or any services provided by Resonate Labs ("Resonate Labs," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our website or services.

Use of the website

You may use our website for lawful purposes only. You agree not to:

  • Use the site in any way that violates applicable laws or regulations.
  • Attempt to gain unauthorized access to any part of the site, accounts, or systems.
  • Interfere with or disrupt the integrity or performance of the site.
  • Copy, reproduce, or redistribute our content except as permitted by these terms or applicable law.

Services

Resonate Labs provides Generative Engine Optimization diagnostics, reports, and related services. The specific scope, deliverables, fees, and timelines for any paid engagement are set out in a separate order, statement of work, or written agreement. In the event of a conflict between these terms and such an agreement, the separate agreement controls for that engagement.

Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us promptly at hello@resonatelabs.co if you suspect any unauthorized use.

Payments

Paid services are billed as described at the time of purchase or in your engagement agreement. Unless otherwise stated, fees are non-refundable. We use third-party payment processors and do not store full payment card details ourselves.

Intellectual property

The website and its content — including text, graphics, logos, and software — are owned by Resonate Labs or its licensors and are protected by intellectual property laws. Except for content we deliver to you as part of a paid engagement, we grant you no right to use our materials beyond viewing them for your personal or internal business purposes.

Disclaimers

Our website and services are provided "as is" and "as available" without warranties of any kind, whether express or implied. GEO outcomes depend on many factors outside our control, including the behavior of third-party AI platforms and search engines. We do not guarantee any specific ranking, citation, traffic, or business result.

Limitation of liability

To the fullest extent permitted by law, Resonate Labs will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, or data arising out of or related to your use of the website or services. Our total liability for any claim relating to the services will not exceed the amounts you paid to us for the services giving rise to the claim in the twelve months before the claim arose.

Indemnification

You agree to indemnify and hold harmless Resonate Labs from any claims, damages, or expenses arising out of your violation of these terms or your misuse of the website or services.

Third-party links

Our website may contain links to third-party sites. We are not responsible for the content, policies, or practices of any third-party site, and links do not imply our endorsement.

Termination

We may suspend or terminate your access to the website or services at any time, with or without notice, if we believe you have violated these terms. Provisions that by their nature should survive termination will survive.

Governing law

These terms are governed by the laws of the United States and the State of Delaware, without regard to its conflict-of-laws principles. Any dispute will be resolved in the courts located in that jurisdiction, unless otherwise required by applicable law.

Changes to these terms

We may revise these Terms of Service from time to time. When we do, we will update the "Last updated" date above. Your continued use of the website or services after changes take effect constitutes acceptance of the revised terms.

Contact us

Questions about these terms? Email hello@resonatelabs.co.